Technic Support
What Technical Support We Provide You?
Technical support for RIXI dental equipment
- Video tutorials
- On-Site training services
- Downloadable product manuals
- FAQ solutions
RIXI provides product documentation, installation guidance, maintenance information, and troubleshooting assistance for its dental equipment. Support availability depends on the selected model, order, distributor, and destination market.
Watch & Learn: Visual Tutorials for RIXI Dental Units
Product guidance for RIXI dental units
- Installation
- Operation
- Maintenance
Real-World Expertise: RIXI's On-Site Training Program
Our expert team brings RIXI’s knowledge directly to you, ensuring you maximize your dental unit’s potential.
- Specialized after-sales training sessions
- One-on-one dental chair knowledge sharing
- Multi-dimensional equipment inspections
- Guidance on proper operation habits
- Maintenance tips for long-running units
- Insights on local climate impacts on equipment
Real-World Expertise: RIXI's On-Site Training Program
To help you use RIXI dental units effectively, we provide product manuals and guidance for the current model range.
FAQ
How often should I service my RIXI dental unit?
We recommend a comprehensive service every 12 months to ensure optimal performance and longevity of your equipment.
How do I clean and disinfect my RIXI dental unit?
Use a soft cloth with mild, non-abrasive disinfectant. Avoid spraying liquids directly onto the unit. Refer to your product manual for specific cleaning instructions for different components.
My water system isn't working properly. What should I check?
Ensure the water supply is on and check for any leaks or blockages in the water lines. Clean or replace filters if necessary. If the issue persists, contact our support team.
How can I update the software on my RIXI dental unit?
Software updates are typically performed by our authorized technicians during routine maintenance. Contact your local RIXI representative for the latest update information.
What's the warranty period for RIXI dental units?
Warranty terms depend on the selected product model and sales agreement.
Is training available for new staff on how to use RIXI equipment?
RIXI can provide product training and technical guidance according to the cooperation plan.