When selecting dental equipment, prioritize FDA/CE certification, warranty coverage, after-sales support, and compatibility with your existing setup. Consider the total cost of ownership including maintenance, not just the purchase price. Rixi Medical offers comprehensive warranty and global technical support for all dental chair models.

Standard international shipping for dental chairs typically takes 15-25 business days via sea freight, or 5-10 business days via air freight. Rixi Medical ships to over 80 countries with full customs documentation and insurance coverage. Contact our sales team at sales4@riximedical.com for specific shipping quotes.

Yes, Rixi Medical provides full OEM/ODM services including custom branding, color schemes, software interfaces, and packaging design. We support MOQ as low as 5 units for OEM orders. Our engineering team works closely with distributors to meet specific market requirements and regulatory compliance.

Rixi Medical provides 24/7 online technical support, video installation guides, remote troubleshooting, and on-site service in select regions. All dental chairs come with a 2-year warranty covering parts and labor. Spare parts are shipped within 48 hours of request. WhatsApp support: +86 133 1821 8192.

All Rixi Medical dental chairs are CE certified and FDA registered. We comply with ISO 13485 quality management standards for medical devices. Each unit undergoes rigorous quality control testing before shipment, including electrical safety, mechanical durability, and hygiene compliance verification.

Rixi Medical offers a comprehensive 2-year warranty on all dental chairs covering parts and labor. Extended warranty options up to 5 years are available for distributors. Our warranty includes remote technical support, video-guided repairs, and expedited spare parts shipping within 48 hours worldwide.

Absolutely! We welcome factory visits at our Foshan, Guangdong facility. You can inspect our production line, quality testing lab, and meet our engineering team. We also provide virtual factory tours via video call for international clients. Schedule your visit by contacting sales4@riximedical.com or WhatsApp +86 133 1821 8192.

For standard models, the minimum order is 1 unit for end-user clinics. For OEM/customized orders, the MOQ is typically 5 units. Distributor pricing and volume discounts are available for orders of 10+ units. Sample units can be arranged for qualified distributors to evaluate before bulk ordering.