Technic Support
What Technical Support We Provide You?
At RIXI, we’re committed to your success. Our comprehensive technical support includes:
- Video tutorials
- On-Site training services
- Downloadable product manuals
- FAQ solutions
Our expert team is always ready to assist you with installation, maintenance, and troubleshooting. We ensure you have the knowledge and resources to maximize the potential of your RIXI dental equipment, enhancing your practice’s efficiency and patient care.
Watch & Learn: Visual Tutorials for RIXI Dental Units
To ensure you get the most out of your RIXI dental equipment, we have created a comprehensive video tutorial series available on our official YouTube channel. These step-by-step guides cover:
- Installation
- Operation
- Maintenance
Real-World Expertise: RIXI's On-Site Training Program
Our expert team brings RIXI’s knowledge directly to you, ensuring you maximize your dental unit’s potential.
- Specialized after-sales training sessions
- One-on-one dental chair knowledge sharing
- Multi-dimensional equipment inspections
- Guidance on proper operation habits
- Maintenance tips for long-running units
- Insights on local climate impacts on equipment
Real-World Expertise: RIXI's On-Site Training Program
To help you unlock the full power of your RIXI dental unit, we have created user-friendly guides for dental unit KLT 6210 & 6220. From setup to advanced functions, our easy-to-download manual is your key to mastering every feature. Download the user manual file and elevate your practice today!
FAQ
How often should I service my RIXI dental unit?
We recommend a comprehensive service every 12 months to ensure optimal performance and longevity of your equipment.
How do I clean and disinfect my RIXI dental unit?
Use a soft cloth with mild, non-abrasive disinfectant. Avoid spraying liquids directly onto the unit. Refer to your product manual for specific cleaning instructions for different components.
My water system isn't working properly. What should I check?
Ensure the water supply is on and check for any leaks or blockages in the water lines. Clean or replace filters if necessary. If the issue persists, contact our support team.
How can I update the software on my RIXI dental unit?
Software updates are typically performed by our authorized technicians during routine maintenance. Contact your local RIXI representative for the latest update information.
What's the warranty period for RIXI dental units?
RIXI offers a 12-month warranty on all dental units, covering manufacturing defects and normal wear and tear. Extended warranty options are available.
Is training available for new staff on how to use RIXI equipment?
Yes, RIXI offers both online tutorials and on-site training sessions. Contact your local RIXI representative to arrange training for your team.